Stadium Goods Reviews Summary

Customer Service

Pros:

• "Totally awesome store. The environment was friendly and the customer service was outstanding."
• "The Customer Service Agent was very understanding and accommodating."
• "Customer service was exceptional."
• "Called in and spoke to Daniel who was super supportive, on various occasions, an noted on my account a discount that I may use for a future order."
• "Great customer service! The lady who helped me was so friendly and quick to check inventory for multiple shoes/sizes for me and my partner."
• "Employee Pili was so helpful and had amazing customer service."
• "This place has amazing customer service, and the highlight of my visit was the kindness and helpfulness of Andy."

Cons:

• "Call their customer support and there is no manager or supervisor that can be reached."
• "Horrible customer service, they hang up the phone if they can’t help, customer service is very aggressive."
• "They no longer reply to my emails."
• "Horrible costumer service."
• "I was greeted by an extremely rude staff."
• "Worst experience I’ve ever had customer service and shipping/ warehouse experience is absolutely terrible."
• "Customer Service is non-existent."

Product Quality

Pros:

• "The box and shoes were brand new no defects."
• "Came in perfect condition and was able to purchase something I couldn't find ANYWHERE else!!"
• "The Jordans that I bought my son arrived in a timely manner."
• "They arrived in excellent condition (Nike Air 270)."
• "Not only did I receive these gorgeous shoes in pristine condition, they had them professionally packaged and shipped them in warp speed time!"
• "The first set of shoes arrived and were perfect, just as pictured."
• "Received my Jordans and was very pleased with how quickly they got here."

Cons:

• "The shoes got lost in the shuffle and lost at the factory."
• "Yeezys I purchased were fake !!!!!!!!!"
• "Purchased these Yeezys for my 8-year-old who finds them easy to wear. I spent $480 to be left with sneakers peeling apart 2 weeks later."
• "The sole started ripping off on the front on both sneakers."
• "They sale fake Nikes sneakers and when you returned them they take money and send you less."
• "ALL 3 FAILED verification. They’re basically worthless and possibly counterfeit."
• "They sell !!! FAKE !!! JORDANS."

Shipping & Delivery

Pros:

• "Stadium Goods always delivers before the expected due date."
• "I got them in about 10 days and they are real. The serial numbers match and the QR code on the box and shoes sends me to the Nike website."
• "They ship your shoes too if you don’t wanna carry them when you travel!"
• "Received my correct shipping on time, and hassle free."
• "Quick delivery, even quicker response when I emailed with a question."
• "Delivery was quicker than I thought."
• "Shipping was fast."